Alpha India Group

Alpha India Group => TC - Support => AIG Traffic Controller => AIG Software => TC Solved Issues => Topic started by: johnny19 on May 12, 2021, 08:33:46 AM

Title: [SOLVED] TC Stuck on loading
Post by: johnny19 on May 12, 2021, 08:33:46 AM
Guys hello,

Today after updating a dozen updated flight plans with a new aircraft from FSP (E-Jets), TC is stuck on loading as show in the attached picture.

And yes, it does consume memory now over 25 Gb and climbing..

Thanks,

Ivan
Title: Re: TC Stuck on loading
Post by: rockon01uk on May 12, 2021, 10:25:47 AM
Having the same problem although my progress bar isn't even starting. Also reinstalled Traffic Controller.


Having done a further reinstall i can get the loading bar to max then it stalls and consumes memory, I left it for 10 minutes. 

It worked the other day, all  I have done is updated scedules from AI Manager and updated windows to KB5003173.

I have posted a pic from Task Manager.
Title: Re: TC Stuck on loading
Post by: Kaiii3 on May 12, 2021, 01:25:26 PM
Quote from: rockon01uk on May 12, 2021, 10:25:47 AM
Having the same problem although my progress bar isn't even starting. Also reinstalled Traffic Controller.


Having done a further reinstall i can get the loading bar to max then it stalls and consumes memory, I left it for 10 minutes. 

It worked the other day, all  I have done is updated scedules from AI Manager and updated windows to KB5003173.

I have posted a pic from Task Manager.

logs please
Title: Re: TC Stuck on loading
Post by: Kaiii3 on May 12, 2021, 01:29:53 PM
Quote from: johnny19 on May 12, 2021, 08:33:46 AM
Guys hello,

Today after updating a dozen updated flight plans with a new aircraft from FSP (E-Jets), TC is stuck on loading as show in the attached picture.

And yes, it does consume memory now over 25 Gb and climbing..

Thanks,

Ivan

how many AIGP files have you loaded?
Title: Re: TC Stuck on loading
Post by: Kaiii3 on May 12, 2021, 01:54:57 PM
can confirm this bug, seems related to one of the last flightplans. :stirpot:
Title: Re: TC Stuck on loading
Post by: Kaiii3 on May 12, 2021, 02:04:49 PM
KLM is the faulty flightplan. I will check why, for now please remove it to start AIGTC again
Title: Re: [SOLVED] TC Stuck on loading
Post by: Kaiii3 on May 12, 2021, 02:44:29 PM
Hotfix uploaded to the Servers readytogo
Title: TC Stuck on loading
Post by: johnny19 on May 12, 2021, 03:30:51 PM
Thanks for the update. Program doesn't OOM and it loads okay. I removed KLM flight plan, but also noticed i have no AI aircraft from any of the AIGFP flightplans, ie no Finnair, no BA, no Cathay, and so on, either on 100% AI Traffic or any other setting.
Logs attached.

Title: Re: [SOLVED] TC Stuck on loading
Post by: Kaiii3 on May 12, 2021, 03:32:17 PM
autoinjection enabled? Log is not indicating any traffic injection at all
Title: Re: [SOLVED] TC Stuck on loading
Post by: johnny19 on May 12, 2021, 03:45:25 PM
True, it was for some reason disabled. I enabled it, but now the TC stops responding. Logs attached. Thnx for your help :)
Title: Re: [SOLVED] TC Stuck on loading
Post by: max1806 on May 12, 2021, 03:48:55 PM
I have the same issue with the new version
Title: Re: [SOLVED] TC Stuck on loading
Post by: Kaiii3 on May 12, 2021, 03:59:57 PM
looks like a faulty upload :nuke: Will repack it
Title: Re: [SOLVED] TC Stuck on loading
Post by: rockon01uk on May 12, 2021, 04:22:39 PM
Can confirm the new update ( .3.11) is working for me now  ::thumbsup::
Title: Re: [SOLVED] TC Stuck on loading
Post by: johnny19 on May 12, 2021, 04:45:40 PM
Quote from: rockon01uk on May 12, 2021, 04:22:39 PM
Can confirm the new update ( .3.11) is working for me now  ::thumbsup::
You have traffic inserted? Cause i still don't.
Title: Re: [SOLVED] TC Stuck on loading
Post by: rockon01uk on May 12, 2021, 06:34:19 PM
Quote from: johnny19 on May 12, 2021, 04:45:40 PM
Quote from: rockon01uk on May 12, 2021, 04:22:39 PM
Can confirm the new update ( .3.11) is working for me now  ::thumbsup::
You have traffic inserted? Cause i still don't.


Yeah traffic is ok see the GA aircraft also. I deleted the whoile program and put in a fresh install.
Title: Re: [SOLVED] TC Stuck on loading
Post by: max1806 on May 12, 2021, 10:20:45 PM
Quote from: rockon01uk on May 12, 2021, 04:22:39 PM
Can confirm the new update ( .3.11) is working for me now  ::thumbsup::

Working fine for me as well after the update