Alpha India Group

Alpha India Group => TC - Support => AIG Traffic Controller => AIG Software => TC Solved Issues => Topic started by: rlipoff on December 10, 2020, 12:13:36 AM

Title: [SOLVED] Prepar3D v5 CTD during TC loading after update to 0.3.3.5
Post by: rlipoff on December 10, 2020, 12:13:36 AM
TC auto-updated to 0.3.3.5 and now Prepar3D v5 crashes with no error message when TC transitions from the loading splash screen to the actual application window. I removed the TC Addon folder (w/ addon.xml) from "Documents\Prepar3D v5 Files" and that fixed the CTD (so TC no longer auto-starts with Prepar3D). But if I try to run TC manually, Prepar3D crashes as before, whether I start Prepar3D before or after TC. If I start TC first, then Prepar3D, Prepar3D asks to load the addon (TC), I click yes, then a second instance of TC starts to load and the CTD eventually happens again. There are no relevant messages in any section of Event Viewer.
Title: Re: Prepar3D v5 CTD during TC loading after update to 0.3.3.5
Post by: Kaiii3 on December 10, 2020, 07:40:33 AM
any other instance of AIG Tools running? What does the Window Event Viewer has logged?
Title: Re: Prepar3D v5 CTD during TC loading after update to 0.3.3.5
Post by: Kaiii3 on December 10, 2020, 11:40:13 AM
Update:

I was able to recreate the CTD on Autostart, no clue what is happening there (the only change on my system is the last windows update.. ::mad::). What I did then was to start P3D and kill AIGTC the moment it has been autostarted. Let P3D load and then opened AIGTC manually - this seems to work. To disable AIGTC from autostart, you do not need to remove the xml just edit the cfg file (%AppData%\Roaming\Lockheed Martin\Prepar3D v5\add-ons.cfg):

Look for the entry for AIGTC and set ACTIVE=false

Title: Re: [OPEN] Prepar3D v5 CTD during TC loading after update to 0.3.3.5
Post by: Kaiii3 on December 10, 2020, 12:31:03 PM
Update:

I did the following and the CTD seems to be gone:

1) Disable AIGTC via the cfg
2) Start P3D
3) Disable all other addons with autostart options
4) Start P3D again
5) Enable AIGTC
6) Restart P3D
7) Enable all other addons again
Title: Re: [FIXED] Prepar3D v5 CTD during TC loading after update to 0.3.3.5
Post by: rlipoff on December 11, 2020, 08:21:27 PM
That seems to have fixed it for me too. I also had just gotten a Windows update, no idea if that was the cause.