Alpha India Group

Alpha India Group => TC - Support => AIG Traffic Controller => AIG Software => TC Solved Issues => Topic started by: jay4421 on June 12, 2021, 08:12:53 PM

Title: [SOLVED] Unable to Start TC
Post by: jay4421 on June 12, 2021, 08:12:53 PM
Every time I go to open TC, it fails to open, no splash screen nothing. Attached are the event viewer logs
Title: Re: Unable to Start TC
Post by: Kaiii3 on June 13, 2021, 05:53:01 AM
is there a second crash report? And please upload the AIGTC logs as well
Title: Re: Unable to Start TC
Post by: jay4421 on June 13, 2021, 10:53:35 AM
Would the Logs be found in the same folder as where the main AI Controller is installed. Because if so, there are no logs being generated.
Title: Re: Unable to Start TC
Post by: Kaiii3 on June 13, 2021, 10:58:51 AM
Quote from: jay4421 on June 13, 2021, 10:53:35 AM
Would the Logs be found in the same folder as where the main AI Controller is installed. Because if so, there are no logs being generated.

yes should be in the same directory as the EXE. then please check the windows event viewer for a seconds entry
Title: Re: Unable to Start TC
Post by: jay4421 on June 13, 2021, 01:06:51 PM
Ok, No log inside the traffic controller. Here are the two logs I get from event viewer, sorry I thought they both attached in the original post.
Title: Re: Unable to Start TC
Post by: Kaiii3 on June 13, 2021, 02:59:01 PM
Quote from: jay4421 on June 13, 2021, 01:06:51 PM
Ok, No log inside the traffic controller. Here are the two logs I get from event viewer, sorry I thought they both attached in the original post.

both empty
Title: Re: [OPEN] Unable to Start TC
Post by: jay4421 on June 13, 2021, 07:11:10 PM
Roday is not my day. These should be good now.
Title: Re: [OPEN] Unable to Start TC
Post by: jay4421 on June 17, 2021, 12:50:06 AM
Quick update for you, I reinstalled AI Controller on my main Drive, and it opened, but going back to the other drive it was originally installed on it still doesn't open. I know it wasn't doing that like 2 weeks ago when I didn't have AI Controller installed on my main drive and instead installed on my secondary.
Title: Re: [OPEN] Unable to Start TC
Post by: Kaiii3 on June 17, 2021, 04:28:06 AM
looks like the config files got corrupted:

C:\Users\Kaiii\AppData\Local\AIGTech

remove all AIGTech_-_Traffic_Controller... directories and try again
Title: Re: [OPEN] Unable to Start TC
Post by: jay4421 on June 17, 2021, 11:22:33 PM
Boots as expected thank you!