Alpha India Group

Alpha India Group => TC - Support => AIG Traffic Controller => AIG Software => TC Solved Issues => Topic started by: royaloak on March 01, 2022, 04:12:40 PM

Title: [SOLVED] Help Requested
Post by: royaloak on March 01, 2022, 04:12:40 PM
Yesterday, I updated my Traffic Manager without any issues and also downloaded the latest version of Traffic Controller. It is this that is giving me problems.  I run it as Administrator and get the usual "Do you want to allow this app to make changes to your computer" message and hit "YES".  It appears to start ( whirling circle) for a few seconds then nothing else happens.  I have run both programs from their current location before the server problems.  So, don't know why the Traffic Controller isn't working.  I even disabled Malware Bytes but that didn't help.   Here is a screenshot of my .exe shotcut settings.  Any advice on hot to get this going?

https://prnt.sc/hUM5Zr2CoSpW
Title: Re: Help Requested
Post by: Kaiii3 on March 02, 2022, 03:42:19 PM
post the logs of TC, located in the AIGTC directory ;)
Title: Re: [OPEN] Help Requested
Post by: royaloak on March 03, 2022, 07:23:24 AM
I don't see any specific log files.  The two screenshots below show my TC Directory contents.  Which files do you require?

https://prnt.sc/eZG0ARZpV2PM

https://prnt.sc/L2CsSee2tXf3

Thanks for your assistance!
Title: Re: [OPEN] Help Requested
Post by: Kaiii3 on March 03, 2022, 02:33:16 PM
ok, no log files indicate no TC start at all. Check the Windows Event Viewer for two error entries at the time of the crash. Post both errors here
Title: Re: [OPEN] Help Requested
Post by: royaloak on March 04, 2022, 09:55:39 AM
Hope these help!  First the GENERAL DETAILS:

Faulting application name: AIGTech - Traffic Controller.exe, version: 0.5.0.28, time stamp: 0xc34b497f
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1503, time stamp: 0xb2acaea9
Exception code: 0xe0434352
Fault offset: 0x0000000000034f69
Faulting process id: 0x1ed4
Faulting application start time: 0x01d82faac7bfb652
Faulting application path: C:\MSFS Files\AIG_TrafficController\AIGTech - Traffic Controller.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: a739f08f-096f-47cc-a401-be92aa2c8dc6
Faulting package full name:
Faulting package-relative application ID:


Application: AIGTech - Traffic Controller.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Xml.XmlException
   at System.Xml.XmlTextReaderImpl.Throw(System.Exception)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Configuration.XmlUtil..ctor(System.IO.Stream, System.String, Boolean, System.Configuration.ConfigurationSchemaErrors)
   at System.Configuration.BaseConfigurationRecord.InitConfigFromFile()

Exception Info: System.Configuration.ConfigurationErrorsException
   at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean)
   at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(System.Configuration.ConfigurationSchemaErrors)
   at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(System.Object, System.Configuration.Internal.InternalConfigEventArgs)

Exception Info: System.Configuration.ConfigurationErrorsException
   at System.Configuration.ConfigurationManager.PrepareConfigSystem()
   at System.Configuration.ConfigurationManager.GetSection(System.String)
   at System.Configuration.PrivilegedConfigurationManager.GetSection(System.String)
   at System.Diagnostics.DiagnosticsConfiguration.GetConfigSection()
   at System.Diagnostics.DiagnosticsConfiguration.Initialize()
   at System.Diagnostics.DiagnosticsConfiguration.get_Sources()
   at System.Diagnostics.TraceSource.Initialize()
   at System.Net.Logging.InitializeLogging()
   at System.Net.Logging.get_On()
   at System.Net.ComNetOS..cctor()

Exception Info: System.TypeInitializationException
   at System.Net.ServicePointManager..cctor()

Exception Info: System.TypeInitializationException
   at System.Net.ServicePointManager.set_InternalConnectionLimit(Int32)
   at System.Net.ServicePointManager.set_DefaultConnectionLimit(Int32)
   at GMap.NET.GMaps..cctor()

Exception Info: System.TypeInitializationException
   at GMap.NET.GMaps.get_Instance()
   at GMap.NET.WindowsPresentation.GMapControl..cctor()

Exception Info: System.TypeInitializationException
   at GMap.NET.WindowsPresentation.GMapControl..ctor()

Exception Info: System.Windows.Markup.XamlParseException
   at System.Windows.Markup.XamlReader.RewrapException(System.Exception, System.Xaml.IXamlLineInfo, System.Uri)
   at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
   at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
   at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
   at AIGTech.TrafficController.View.MainWindow..ctor(System.String)
   at AIGTech.TrafficController.App.Application_Startup(System.Object, System.Windows.StartupEventArgs)
   at System.Windows.Application.OnStartup(System.Windows.StartupEventArgs)
   at System.Windows.Application.<.ctor>b__1_0(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at AIGTech.TrafficController.App.Main()


THEN DETAILS TAB

AIGTech - Traffic Controller.exe
   0.5.0.28
   c34b497f
   KERNELBASE.dll
   10.0.19041.1503
   b2acaea9
   e0434352
   0000000000034f69
   1ed4
   01d82faac7bfb652
   C:\MSFS Files\AIG_TrafficController\AIGTech - Traffic Controller.exe
   C:\WINDOWS\System32\KERNELBASE.dll
   a739f08f-096f-47cc-a401-be92aa2c8dc6

AND

Application: AIGTech - Traffic Controller.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Xml.XmlException at System.Xml.XmlTextReaderImpl.Throw(System.Exception) at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Configuration.XmlUtil..ctor(System.IO.Stream, System.String, Boolean, System.Configuration.ConfigurationSchemaErrors) at System.Configuration.BaseConfigurationRecord.InitConfigFromFile() Exception Info: System.Configuration.ConfigurationErrorsException at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean) at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(System.Configuration.ConfigurationSchemaErrors) at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(System.Object, System.Configuration.Internal.InternalConfigEventArgs) Exception Info: System.Configuration.ConfigurationErrorsException at System.Configuration.ConfigurationManager.PrepareConfigSystem() at System.Configuration.ConfigurationManager.GetSection(System.String) at System.Configuration.PrivilegedConfigurationManager.GetSection(System.String) at System.Diagnostics.DiagnosticsConfiguration.GetConfigSection() at System.Diagnostics.DiagnosticsConfiguration.Initialize() at System.Diagnostics.DiagnosticsConfiguration.get_Sources() at System.Diagnostics.TraceSource.Initialize() at System.Net.Logging.InitializeLogging() at System.Net.Logging.get_On() at System.Net.ComNetOS..cctor() Exception Info: System.TypeInitializationException at System.Net.ServicePointManager..cctor() Exception Info: System.TypeInitializationException at System.Net.ServicePointManager.set_InternalConnectionLimit(Int32) at System.Net.ServicePointManager.set_DefaultConnectionLimit(Int32) at GMap.NET.GMaps..cctor() Exception Info: System.TypeInitializationException at GMap.NET.GMaps.get_Instance() at GMap.NET.WindowsPresentation.GMapControl..cctor() Exception Info: System.TypeInitializationException at GMap.NET.WindowsPresentation.GMapControl..ctor() Exception Info: System.Windows.Markup.XamlParseException at System.Windows.Markup.XamlReader.RewrapException(System.Exception, System.Xaml.IXamlLineInfo, System.Uri) at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri) at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri) at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean) at AIGTech.TrafficController.View.MainWindow..ctor(System.String) at AIGTech.TrafficController.App.Application_Startup(System.Object, System.Windows.StartupEventArgs) at System.Windows.Application.OnStartup(System.Windows.StartupEventArgs) at System.Windows.Application.<.ctor>b__1_0(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunDispatcher(System.Object) at System.Windows.Application.RunInternal(System.Windows.Window) at AIGTech.TrafficController.App.Main()
Title: Re: [OPEN] Help Requested
Post by: Kaiii3 on March 04, 2022, 05:33:01 PM
open %localappdata%/AIGTech
kill all AIGTC directories
start AIGTC
check your settings, you need to apply them again!
Title: Re: [SOLVED] Help Requested
Post by: royaloak on March 04, 2022, 06:33:21 PM
Will do that's
C:\Users\Robin\AppData\Local\AIG TEch

Will report back. Thanks.
Title: Re: [SOLVED] Help Requested
Post by: royaloak on March 04, 2022, 08:46:00 PM
Working again after driectory deletion.  Thanks!!